Terms & Conditions of Use
If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use which, together with our privacy policy, govern the MAI Ltd (Moss Architecture . Interiors Ltd) relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website. The term ‘MAI Ltd’ (Moss Architecture . Interiors Ltd) or ‘us’ or ‘we’ refers to the owner of the website whose registered office is:
38 High Street West, Uppingham, Rutland, LE15 9QD.
Our company registration number is:
Registered in England and Wales.
The term ‘you’ refers to the user or viewer of our website. 
The use of this website is subject to the following terms of use: 
The content of the pages of this website is for your general information and use only. It is subject to change without notice.This website uses cookies to monitor browsing preferences. Neither MAI Ltd nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. 
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales. 
This Terms Policy is to be read with the Privacy Policy posted on this Web Site. 
Document / End / Revised 11th February 2020.​​​​​​​
What Are Cookies? 
Cookies are small files created by most websites to help improve your web experience. They are either stored in the memory (session cookies) or on the hard drive (persistent cookies) of your computer or other device.
Analytics Cookies: These cookies allow us to count page visits and traffic sources so we can measure and improve the performance of our site, using a service provided by Google Analytics.
Analytics Cookies Used: Full details of the cookies we use for analytics can be found at Cookies & Google Analytics in documentation for Google's Analytics tracking code. You can also read Google's Privacy Policy for Google Analytics.
Third party cookies that may be set: We may use a number of social media tools and external services to enhance visitor interaction on our site. If you already use these platforms their cookies may be set through our website. Data may then be collected by these companies that enables them to serve up adverts on other sites that they think are relevant to your interests.
Instagram Cookies: Refer to the following link for information:
YouTube Cookies: VISITOR_INFO1_LIVE, use_hitbox, PREF, GEO
How to disable cookies: Most internet browsers automatically accept cookies, but you can set your browser to refuse cookies or show you when a cookie is set. If you choose to refuse cookies, some features of the website may not work correctly. Find out how to manage cookies at allaboutcookies.org/manage-cookies (opens in a new window)
Further Information: Please contact MAI Ltd (Moss Architecture . Interiors Ltd) if you require further information about cookies set by our website at: office@mossarchitecture.com / Titled: Data-protection Request - Cookies
Document / End / Revised 11th February 2020. 
Privacy Policy
MAI Ltd (Moss Architecture . Interiors Ltd) is committed to ensuring that when we collect and use information about visitors to our website we do so in accordance with applicable data privacy laws. This Privacy Policy explains how we may use information that we obtain about you through your use of our website. You do not have to give us any information in order to use our website. However, we may need to collect certain details from you, if, for example, you want to apply for a job. This privacy policy is designed to aid compliance with GDPR or General Data Protection Regulation.
Privacy Policy
This Privacy Policy sets out the basis on which MAI Ltd processes your personal data.
Scope of our Privacy Policy 
This Privacy Policy applies generally and to our website and the following policies and processes: 
MAI Ltd Recruitment Policy & MAI Ltd Equal Opportunities Policy. Any other website created or hosted by us from time to time on which this Privacy Policy appears, or on which a link to this Privacy Policy is provided.
How we collect your personal data
Your personal data may be collected by us in a number of ways, including: 
Through our provision of services to you, your employer or the organisation you represent, During the course of dealings with you for or on behalf of a client, When you provide us with information in relation to your attendance at any hosted events. When you provide information to us by filling in forms on this web site. When you contact us, for example, to enquire about our services or to apply for a job. When we collect publicly available information about you or your business (including through electronic data sources); and When we collect your personal data from our clients, consultants, suppliers and other advisers or others.
The type of personal data that we may collect
The categories of your personal data that we may collect includes the following:
Contact details (including names, postal addresses, email addresses and telephone numbers). Professional information such as job titles, previous roles, and professional experience and qualifications. Where you provide the information to us, information concerning your interests both business and personal. Details regarding your attendance at our events, training events and CPDs (Continuous Professional Development). Details of your visits to our website including, but not limited to, traffic data, location data, and web logs;Images captured by our office cameras (including CCTV) and images or footage for office or project promotion. Where you provide it to us, sensitive personal data such as health and ethnicity data. For example, in your application for employment with us. For more information see below.
Use of personal information
We process personal information about you for the following purposes: 
To provide you with information and services that you request from us or which we feel may interest you as permitted under applicable law. To improve the content and methods of delivery of our website. To maintain and develop our relationship with you. For research, planning, service development, security or risk management. To carry out services we have agreed to provide to you. To allow you to use or access secure areas of our website. To help us monitor our commitment to equality and diversity and to consider your application to join us. To comply with legal and professional obligations and to disclose your information as set out below.
You have the right to ask us not to process your personal information for marketing purposes. When we collect contact information from you (for example, when you provide us with your business card or when you are the person instructing us on behalf of your employer), we may add your details to our contacts database and to our mailing lists. You can exercise the right at any time by sending us an email to office@mossarchitecture.com / Titled: Data-protection Request
The Internet
This website may, from time to time, contain links to other websites which are outside of our control and are not covered by this Privacy Policy. We do not accept any responsibility or liability for other sites’ privacy policies. If you access other websites using the links provided, please check their policies before submitting any personal information.
We use cookies (small files which remember a user’s electronic device) to help improve this website, and improve our services to you, in a variety of different ways. Further details on how we use cookies is available on our Cookies page.​​​​​​​
This privacy policy
We may need to revise this Privacy Policy in future. If we change our Privacy Policy we will post the changes on this page so that you may be aware of the information we collect and how we use it at all times. This Privacy Policy was last updated in February 2020 You should therefore review this page regularly to ensure that you are aware of any changes to its terms. If you have any questions about this Privacy Policy, please contact office@Mossarchitecture.com and title your e-mail with: Data-protection Request.
Document / End / Revised 11th February 2020.​​​​​​​
Transfer and use of your personal information
We are an architectural firm with offices in the United Kingdom. We may allow MAI Ltd offices, branches and associated firms and companies, to access your information, and may allow access to your information, or parts of it, to our service providers required to obtain the services we need to operate our business. These offices may be outside of the UK and the jurisdiction of UK Law. We do not sell on or rent out the information collected via our website, or otherwise provided to us. 
We may disclose your information to third parties in the following circumstances: 
We are under a legal, regulatory or professional obligation to do so (for example, in order to comply with anti-money laundering requirements). You have consented to us sharing your information in this way. It is relevant in the circumstances to disclose the information to our website service providers such as hosting, storage fulfilment and disaster recovery, subject to appropriate technical systems and on a limited use basis only. If we believe your use of our website has violated or may violate any law, regulation or if we believe you are or may be a threat to safety, security, property, interests or rights of us or others. In a merger, acquisition, change of control, joint venture or other business combination involving MAI Ltd. 
If we use a third party service provider to provide services that involve data processing, translation, technology, research, banking and payment, client contact, data entry and processing, litigation support, marketing and security services and other similar services. In order to investigate or respond to or resolve problems or inquiries or defend our interests (including, but not limited to, professional indemnity insurers, brokers, auditors and other professional advisors). MAI Ltd, and some of the third parties with whom we share information, may be located outside your country or the country from which the data is provided. Those countries to which your data may be transferred may not have well developed data protection legislation. However, for the processing of your data we will at all times ensure a data protection level equal to the one in the United Kingdom.
Using the internet to collect and process personal information necessarily involves the transmission of information on an international basis. The transmission of information via the internet is not completely secure; any transmission is at your own risk. Although we do our best to protect personal information, we cannot guarantee the security of your information transmitted to this web site or otherwise sent to us electronically. Once we have received your information, we will use appropriate procedures and security features to try to prevent unauthorised access. 
If you are an employee and/or have a username and password and suspect that someone else may be using them, you should stop using both and notify us immediately. It is our policy to virus check documents and files before they are posted on any website. However, we cannot guarantee that documents or files downloaded from our website will be free from viruses and we do not accept any responsibility for any damage or loss caused by any virus. For your own protection, you should use virus-checking software when using our website. You must not post or provide to us via any website any document or file which you believe may contain a virus. You must virus check any document or file which you intend to post or provide to us via any website.
Your consent
By submitting or providing to us your personal information you consent to the use of that information as set out in this Privacy Policy. If you apply online for a job or work placement you may need to provide in the course of your application information about your education, employment, right to work, and state of health and ethnicity. Your application will constitute your express consent to our use of this information to assess your application and to allow us to carry out any monitoring activities, which may be required of us under applicable law as an employer, and which we may undertake to assist us to monitor delivery of our own commitments to diversity and equality.
Access to, updating and correcting your information
The privacy laws of some countries give individuals the right to access and amend their personal information. If you would like to request a copy of your information or would like to change the information we hold about you, please contact us. We want to ensure that your information is accurate and up to date. If any of the information that you have provided to us changes, for example if you change your address, email address or name, please let us know the correct details by sending an email to your Mai Ltd contact us at: office@Mossarchitecture.com and title your e-mail with: Data-protection Request You may ask us, or we may ask you, to correct information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate.
MAI Ltd: ISO Standards Accreditations & Policy Documents
MAI Ltd (Moss Architecture . Interiors Ltd) maintain a quality and environmental management system designed to meet the requirements of and are accredited under the following: (or any other standard in line with Annex SL Structure)
ISO 9001 : 2015 - The approved quality management systems apply to the following:-
The Provision of Architectural, Design Consultancy and Project Management Services
ISO 14001 : 2015 - The approved environmental management systems apply to the following:-
The Provision of Architectural, Design Consultancy and Project Management Services
The Quality and Environmental Management System is subject to internal and external annual audits as required under the ISO 9001:2015 & ISO 14001:2015 accreditation requirements. These systems are externally monitored and assessed annually by our external Accredited Assessors QMS Plc. All new staff are introduced to the requirements and use of the system in relation to the wider objectives of the practice as part of their induction. These accreditations underpin our organisations operational policies for Quality Management and Environmental Policy Management in the undertaking of our organisations activities of design, and construction and manufacturing quality monitoring and control. This quality and environmental policy provides a framework for monitoring, reviewing and achieving our objectives, procedures and targets in pursuance of the following goals: 
To provide a professional, consistent, reliable and competent service to our clients, and stakeholders meeting and exceeding their expectations whenever possible. To comply with all legal and advisory compliance obligations, standards, codes of practice and all other requirements applicable to our activities. To ensure that all employees are made aware of their individual obligations in respect of this quality & environmental policy through making available to all the guidance and management documentation. Embedding these within our recruitment procedures and contracts of employment.
To provide appropriate resources of equipment, trained and competent staff, along with a rigorous continuous professional development policy and any other requirements to enable the quality and environmental objectives to be met. To Maintain a Quality and Environmental Management System that will achieve these objectives and seek continual improvement in the effectiveness and performance of our management system based on risk. To ensure the company maintains its awareness for continuous improvement, the Quality and Environmental Management System is regularly reviewed by the Senior Management to ensure that it remains appropriate and suitable to our business.
Other MAI Ltd Policy Documents
The following policy documents are available for inspection upon request:
MAI Ltd Quality Standards Policy
MAI Ltd Environmental Policy
MAI Ltd Equal Opportunities, Anti Bullying & Corruption Policy
MAI Ltd Disaster Recovery & Business Continuity Policy
MAI Ltd Community & Social Responsibility Policy
MAI Ltd Carbon Reduction Plan
Document / End / Revised 17th June 2024.
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